House Rules

Booking & Reservations

All bookings are subject to availability.
Reservations are confirmed upon successful submission of your booking.
Advance payment is not required to secure a reservation, but guests are expected to honor their booked schedule.
Please review your booking details carefully before confirming your reservation.
Repeated no-shows or failure to inform A³ Active District of cancellations may result in booking restrictions, suspension of future reservations, or banning from future bookings.
Walk-ins are welcome, subject to court or pod availability.

Cancellation or rescheduling requests must be made in advance through A³ Active District’s official communication channels.
Approved rescheduling requests are subject to availability.
No-shows and late cancellations may affect your ability to make future bookings.
If A³ Active District needs to cancel a booking due to unforeseen circumstances, guests will be informed and offered a reschedule, when applicable.

There is no strict player limit per court booking. One court may be used by a group in rotation within the reserved time slot.
For safety, players must avoid overcrowding during actual play.
Sessions should not disturb other guests or delay the next booking.
Please wear comfortable clothes suitable for playing. Sports shoes are recommended.
For everyone’s safety, slippers, sandals, and barefoot play are not allowed inside the court.
Treat fellow players, staff, and guests with respect.
Unsportsmanlike conduct, abusive language, harassment, vandalism, or disruptive behavior will not be tolerated.
Commercial coaching, tournaments, clinics, or organized events require prior approval from A³ Active District.

A³ equipment must be handled with care.
Guests are responsible for any loss or damage caused by negligence, misuse, or intentional acts.
Borrowed equipment must be returned after use.

Outside food and drinks are not allowed inside Bean Awake Café.
Please observe CLAYGO: Clean As You Go.
Children must be supervised by a responsible adult while inside the café.
Please take care of the café’s furniture, fixtures, and décor.
Guests may be held responsible for damage caused by negligence or intentional acts.
Smoking and vaping are not permitted inside the café.
A³ Active District reserves the right to refuse service or ask guests to leave the café for inappropriate, disruptive, or disrespectful behavior.

Guests may bring food and drinks from outside establishments, but these may be consumed only in the designated waiting areas.
Food and drinks are not allowed on the courts or inside the pods.
Water and sports drinks may be brought into the playing areas if kept in spill-proof bottles.
Please observe CLAYGO.

Parking is available on a first-come, first-served basis.
Please park only in designated areas.
Do not block entrances, exits, driveways, or emergency access.
Park at your own risk. A³ Active District is not responsible for loss of or damage to vehicles or items left inside them.

Please keep your valuables with you at all times.
A³ Active District is not responsible for lost, stolen, or unattended personal belongings.
Lost items turned over to staff will be kept in Lost and Found for a reasonable period.

Guests use the facilities and participate in activities at their own risk.
A³ Active District is not liable for injuries, accidents, loss of personal belongings, vehicle-related incidents, or damages resulting from misuse of the facilities, failure to follow these House Rules, or circumstances beyond its reasonable control.
Guests may be held responsible for damage to the facility, equipment, or property caused by negligence, misuse, or intentional acts.

A³ Active District reserves the right to refuse entry, suspend play, cancel bookings, restrict future reservations, or require any guest to leave the premises for violations of these House Rules.
This includes unsafe conduct, repeated no-shows, abusive behavior, intoxication, vandalism, or any action that may affect the safety, comfort, or enjoyment of others.