Frequently Asked Questions

A³ Active District is located at Upper Comcen, Brgy. Dimalna, MSU Marawi City.

We are open daily from 7:00 AM to 11:00 PM.

We have 3 standard pickleball courts and 4 training pods.

A³ is an indoor pickleball facility, so guests can play and train in a covered space.

Yes, walk-ins are welcome depending on court or pod availability. To secure your preferred time, advance booking is recommended.

Yes, kids are allowed. For safety, children must be supervised by a parent or guardian at all times.

Yes. Join our Reclub using the code M5QID so you can get updates on our Open Play schedules.

Yes. Beginners are welcome at A³. You can book a court with your group, join beginner-friendly Open Play sessions when available, or train in a pod at your own pace.

No. You may book even if you are new to pickleball. If you are still learning, we recommend booking with friends, joining beginner sessions, or using a training pod to practice basic shots.

Yes. Spectators are welcome in the designated waiting and viewing areas. Please avoid entering the court area while games are ongoing.

Yes, parking is available. Parking slots are subject to availability, especially during peak hours, Open Play sessions, and events.

Yes. A³ has comfort rooms and shower rooms for guests. Please help us keep the facilities clean for everyone.

Yes, photos and videos are allowed for personal use. Please be respectful of other guests, avoid blocking games, and ask permission before posting close-up photos or videos of other players.

Please ask our staff during your visit for Wi-Fi availability and access details.

Select your preferred date, choose an available court or pod and time slot, review your booking details, then complete checkout to secure your reservation.

No. Your booking will be confirmed once you complete the checkout process. However, please book responsibly. Repeated no-shows may result in booking restrictions or being banned from future reservations.

Yes. Payment details will be provided after checkout via email, and you may settle through the available payment options or at the counter before your session.

Payment options may include GCash, MariBank, and over-the-counter payment at A³. Please check your booking confirmation email for the latest payment instructions.

Once paid, kindly send your proof of payment to A³ Active District’s official Facebook or Instagram account.

Cancellations and rescheduling are subject to A³’s booking policy. Please contact us as early as possible so we can assist you.

Please book responsibly. Repeated no-shows or failure to inform A³ ahead of time may result in booking restrictions, suspension of future reservations, or being banned from future bookings.

Your booking time will still follow the original schedule. Late arrival does not automatically extend the session.

We recommend arriving before your scheduled time so you can check in, prepare, and start your session on time.

Extensions are allowed only if the next time slot is still available. Please ask the staff before your session ends.

Yes, you may book multiple time slots as long as they are available. Please review your booking details carefully before completing checkout.

Yes. You may book for someone else, but please make sure the customer name and contact details are correct so our staff can verify the booking.

Yes, you may choose from the available courts or pods during booking. Available options depend on the date and time slot selected.

If your preferred time is fully booked, please choose another available time slot or check again later for schedule changes.

Please contact A³ as soon as possible through our official Facebook or Instagram account so our team can assist you.

Open Play is a scheduled group session where players can join games with other players instead of booking a private court with their own group.

Join our Reclub using the code M5QID. Open Play schedules, levels, fees, and updates are posted there.

No. You may join Open Play even without a partner. Players may be grouped or rotated depending on the session format and number of participants.

Yes, beginners are welcome when the session is marked as beginner-friendly or all levels. For level-specific sessions, please join the schedule that matches your playing level.

Player grouping may vary depending on the Open Play format. A³ may use queuing apps such as PickleQ, manual rotation, level-based matching, random matching, or other formats depending on the session. The goal is to keep games organized, fair, and enjoyable for everyone.

As a guide, our levels are: Beginner 2.0–2.25, Novice 2.25–2.75, Low Intermediate 2.75–3.25, High Intermediate 3.25–4.0, and Advanced 4.0 and above.

Open Play fees may vary depending on the session. As a guide, 4:00 PM to 7:00 PM sessions are ₱150, while 7:00 PM to 11:00 PM sessions are ₱200, unless stated otherwise in the posted schedule.

Open Play schedules and updates are posted on Reclub. Please join using the code M5QID.

Reclub is the platform we use for Open Play updates, schedules, and community announcements. Please join A³ on Reclub using the code M5QID.

Yes. If you are unsure about your level, start with beginner, novice, or all-levels sessions. A³ staff may also help guide players to the appropriate group when needed.

We have 3 standard pickleball courts.

Our court rate is ₱300 per hour on weekdays from 7:00 AM to 4:00 PM, and ₱350 per hour from 4:00 PM onwards and on weekends.

There is no strict player limit per court booking. One court may be used by a group in rotation within the reserved time slot. However, players must use the court safely, avoid overcrowding during actual play, and make sure the session does not disturb other guests or delay the next booking.

You may bring your own paddles and pickleballs. Paddle and ball rentals are also available at A³, subject to availability.

Please wear comfortable clothes suitable for playing. Sports shoes are recommended.

No. For everyone’s safety, slippers are not allowed inside the court.

Food and drinks are not allowed inside the playing area. Water bottles may be kept in designated areas, but please keep the court clean and dry to avoid slips and accidents.

Court access begins only at your reserved time, unless A³ staff allows earlier entry.

Yes. Please clear the court promptly when your session ends so the next booking can start on time.

Yes, extensions are allowed if the next time slot is still available. Please ask the staff before your session ends.

Guests may be held responsible for damage to A³ facilities, equipment, or property caused by negligence, misuse, or intentional acts.

Please inform A³ staff immediately. A basic first aid kit is available on-site for minor injuries, subject to the nature of the injury and available supplies. For serious injuries or emergencies, guests should seek proper medical assistance right away. Please play responsibly, follow safety reminders, and avoid unsafe or reckless play.

A training pod is a dedicated practice space with a ball machine, allowing players to train shots, footwork, timing, and consistency at their own pace.

We currently have 4 training pods, each equipped with a ball machine for self-paced practice.

Yes. The pod is beginner-friendly because you can practice at your own pace and adjust the ball machine settings based on your comfort level.

Yes. You may use the pod alone for self-training.

Each pod may accommodate up to 3 players per booking.

Yes. Every pod comes with pickleballs, a ball basket, and a ball picker, so you can maximize your training time.

No. Paddles are included with every pod booking at no additional cost. You’re also welcome to bring your own if you prefer.

Yes. A³ staff can assist with the basic setup of the ball machine before your session.

The ball machine is controlled using a remote. You can adjust the feed speed, elevation, oscillation, spin, and feed interval to suit your training.

Pods may be used for self-training, partner practice, or coaching sessions.

You can practice drives, drops, volleys, resets, blocks, footwork, timing, and consistency drills depending on the ball machine setup.

Yes, kids may use the pod with adult supervision. For safety, children should not operate the ball machine without guidance.

Please inform A³ staff immediately so we can check the machine and assist you. If the issue is caused by the equipment, our team will help with the appropriate adjustment, extension, or arrangement depending on availability.

Not yet. We’ll post the schedules of our partner coaches on our Instagram page once they’re available.

Yes. You’re welcome to bring your own coach. Any coaching fees should be arranged and paid directly to your coach.

Yes. Non-players, companions, and spectators are welcome to visit the café, subject to seating availability.

Yes. Guests may wait at the café or designated waiting areas while waiting for their session or companion.

Outside food and drinks are not allowed inside Bean Awake Café. Outside food and drinks may only be consumed in designated waiting areas.

Yes. Spectators and companions may order from Bean Awake Café while watching or waiting.

Yes. Bean Awake Café serves coffee, drinks, and snacks. Menu availability may vary.

Yes. A³ will offer membership through the Purple Card.

The Purple Card is A³ Active District’s membership card for guests who want access to member perks, special rates, community events, and selected café and merch benefits.

Purple Card benefits may include member court rates, ball machine rates, priority booking, members-only court hours, café perks, early tournament registration, member pricing on selected merch, and members-only community events.

Yes. Member rates and benefits will be posted by A³. As a guide, Purple Card members may enjoy special rates on court bookings and ball machine use, subject to the official membership terms.

Purple Card activation instructions will be provided by A³. Members may be asked to complete an activation form so our staff can verify active membership status.

No. Memberships are personal and may not be transferred unless expressly allowed by A³.

Yes. You may book A³ for private games, events, tournaments, birthdays, and club celebrations. Message us on Instagram at @a3.activedistrict and we’ll help you with the schedule, setup, and rates.

Yes, full or partial court bookings may be arranged depending on availability. Please message A³ in advance for scheduling and rates.

Yes. A³ may host tournaments, round robins, club events, and other pickleball activities depending on the schedule and event requirements.

Yes. A³ may accommodate birthdays, team activities, school events, office events, and club celebrations, subject to availability and prior arrangement.

Basic event arrangements may be discussed with A³. Setup, inclusions, and rates may vary depending on the event type and requirements.

Yes. Schools, offices, organizations, and clubs may inquire about group bookings or private events.

Please message A³ through our official Facebook or Instagram account with your preferred date, time, number of guests, type of event, and other requirements.

Yes. Paddle rentals are available, subject to availability.

Yes. Pickleball rentals are available, subject to availability.

Selected paddles, balls, shirts, and A³ merchandise may be available from time to time. Please ask our staff or check our official pages for updates.

Guests may be charged for repair or replacement if rented equipment is damaged due to negligence, misuse, or intentional acts.

Yes. You may bring your own paddle and pickleball. Rentals are also available if you need them.

Yes. A³ has paddles that beginners may use or rent, subject to availability.

You may contact A³ Active District through our official Facebook or Instagram account.

Announcements, schedule updates, Open Play details, events, and other reminders are posted on our official social media pages and Reclub.

Open Play updates are posted on Reclub. Join using the code M5QID.

Yes. You may follow A³ on Facebook and Instagram, and you may join our Reclub using the code M5QID.

Please message A³ through our official Facebook or Instagram account. Our team will assist you depending on availability, schedule, and facility rules.